/* Окно чата поддержки на странице «Поддержка». Токены сайта (base.css) с запасными значениями. */
#support-chat.sc { display: grid; grid-template-rows: auto minmax(0, 1fr) auto; gap: 0; min-height: 0; height: min(640px, 78vh); padding: 0; place-items: stretch;
  border: 1px solid var(--line-hi, #2e3441); border-radius: 20px; background: #0e1016; color: var(--t1, #eaedf3); text-align: left; overflow: hidden; font: 400 16px/1.5 var(--ui, "Onest", system-ui, sans-serif); }
.sc-head { display: flex; align-items: center; gap: 12px; padding: 14px 18px; border-bottom: 1px solid var(--line, #22262f); }
.sc-dot { margin-left: auto; width: 9px; height: 9px; border-radius: 50%; background: #3ddc97; box-shadow: 0 0 0 4px #3ddc9722; }
.sc-head .sc-ico { display: grid; place-items: center; width: 36px; height: 36px; border-radius: 10px; background: #7c50f92e; color: var(--accent-hi, #a281ff); flex: none; }
.sc-head b { display: block; font-weight: 650; font-size: 16px; color: var(--t1, #eaedf3); }
.sc-head span.sc-sub { display: block; font-size: 13px; color: var(--t3, #8a92a4); }
.sc-ic { width: 18px; height: 18px; flex: none; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.sc-log { overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 12px; scroll-behavior: smooth; }
.sc-msg { display: flex; gap: 10px; align-items: flex-start; max-width: min(92%, 640px); align-self: flex-start; animation: sc-in .28s cubic-bezier(.2, .7, .2, 1) both; }
.sc-av { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 50%; flex: none; background: #7c50f92e; color: var(--accent-hi, #a281ff); }
.sc-av .sc-ic { width: 16px; height: 16px; }
.sc-msg.staff .sc-av { background: #7c50f9; color: #fff; }
.sc-body { min-width: 0; display: grid; gap: 2px; overflow-wrap: anywhere; }
.sc-text { white-space: pre-wrap; font-size: 15px; color: var(--t1, #eaedf3); }
.sc-who { font: 600 12px/1.4 var(--ui, "Onest", system-ui, sans-serif); letter-spacing: .02em; color: var(--accent-hi, #a281ff); }
.sc-time { font-size: 11px; color: var(--t3, #8a92a4); }
.sc-msg.user { align-self: flex-end; }
.sc-msg.user .sc-body { padding: 10px 14px; border-radius: 16px 16px 4px 16px; background: #7c50f9; }
.sc-msg.user .sc-text { color: #fff; }
.sc-msg.user .sc-time { color: #ffffffa6; text-align: right; }
.sc-msg.staff .sc-body { padding: 10px 14px; border-radius: 4px 16px 16px 16px; background: #7c50f91f; box-shadow: inset 0 0 0 1px #a281ff55; }
.sc-msg.system { align-self: stretch; max-width: none; align-items: center; gap: 12px; color: var(--t3, #8a92a4); font-size: 13px; }
.sc-msg.system::before, .sc-msg.system::after { content: ""; flex: 1; height: 1px; background: var(--line, #22262f); }
.sc-msg.system .sc-body { text-align: center; }
.sc-msg.system .sc-text { font-size: 13px; color: var(--t3, #8a92a4); }
.sc-typing { display: inline-flex; gap: 4px; padding: 12px 0; }
@keyframes sc-in { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
.sc-arts { display: grid; gap: 8px; margin: 8px 0 4px; white-space: normal; }
.sc-art { display: grid; gap: 3px; padding: 11px 14px; border-radius: 12px; background: transparent; box-shadow: inset 0 0 0 1px var(--line-hi, #2e3441), inset 3px 0 0 #7c50f9; color: var(--t1, #eaedf3); text-decoration: none; transition: box-shadow .2s, background .2s; }
.sc-art:hover { background: #7c50f914; box-shadow: inset 0 0 0 1px #a281ff88, inset 3px 0 0 #a281ff; }
.sc-art b { font-weight: 600; font-size: 14px; display: flex; align-items: center; gap: 6px; }
.sc-art b .sc-ic { width: 14px; height: 14px; color: var(--accent-hi, #a281ff); }
.sc-art span { font-size: 13px; color: var(--t2, #a6adbb); }
.sc-acts { display: flex; flex-wrap: wrap; gap: 8px; align-self: flex-start; padding-left: 40px; }
.sc-btn { display: inline-flex; align-items: center; gap: 8px; height: 38px; padding: 0 14px; border: 0; border-radius: 10px; background: var(--s2, #181b22); color: var(--t1, #eaedf3); font: 600 14px/1 var(--ui, "Onest", system-ui, sans-serif); cursor: pointer;
  box-shadow: inset 0 0 0 1px var(--line-hi, #2e3441); transition: background .2s, box-shadow .2s, transform .2s; }
.sc-btn:hover { background: #20242d; box-shadow: inset 0 0 0 1px #a281ff88; }
.sc-btn.primary { background: #7c50f9; box-shadow: none; color: #fff; }
.sc-btn.primary:hover { background: #8d63ff; }
.sc-btn[disabled] { opacity: .5; cursor: default; }
.sc-btn:focus-visible, .sc-send:focus-visible, .sc-mail:focus-visible { outline: 2px solid var(--accent-hi, #a281ff); outline-offset: 2px; }
.sc-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.sc-chip { padding: 8px 14px; border-radius: 99px; border: 1px solid var(--line-hi, #2e3441); background: transparent; color: var(--t2, #a6adbb); font: 500 14px/1 var(--ui, "Onest", system-ui, sans-serif); cursor: pointer; transition: border-color .2s, color .2s; }
.sc-chip:hover { border-color: #a281ff88; color: #fff; }
.sc-form { margin-left: 40px; display: grid; gap: 8px; align-self: stretch; max-width: 460px; padding: 12px; border-radius: 12px; background: #0a0b0e; box-shadow: inset 0 0 0 1px var(--line-hi, #2e3441); white-space: normal; }
.sc-form label { font-size: 13px; color: var(--t2, #a6adbb); }
.sc-mail { height: 40px; padding: 0 12px; border: 0; border-radius: 10px; background: var(--s2, #181b22); color: var(--t1, #eaedf3); font: 400 15px var(--ui, "Onest", system-ui, sans-serif); box-shadow: inset 0 0 0 1px var(--line-hi, #2e3441); }
.sc-err { color: #ff8a96; font-size: 13px; }
.sc-foot { border-top: 1px solid var(--line, #22262f); padding: 12px 14px; display: grid; gap: 6px; }
.sc-row { display: flex; gap: 8px; align-items: flex-end; padding: 6px 6px 6px 14px; border-radius: 16px; box-shadow: inset 0 0 0 1px var(--line-hi, #2e3441); transition: box-shadow .2s; }
.sc-row:focus-within { box-shadow: inset 0 0 0 1px #a281ff, 0 0 0 4px #7c50f926; }
.sc-in { flex: 1; min-height: 38px; max-height: 140px; resize: none; padding: 9px 0; border: 0; background: transparent; color: var(--t1, #eaedf3); font: 400 15px/1.45 var(--ui, "Onest", system-ui, sans-serif); box-shadow: none; outline: none; }
.sc-in::placeholder { color: var(--t3, #8a92a4); }
.sc-send { display: grid; place-items: center; width: 38px; height: 38px; border: 0; border-radius: 12px; background: #7c50f9; color: #fff; cursor: pointer; transition: background .2s, transform .2s; }
.sc-send:hover { background: #8d63ff; transform: translateY(-1px); }
.sc-send[disabled] { opacity: .5; cursor: default; }
.sc-hint { font-size: 12px; color: var(--t3, #8a92a4); }
.sc-rate { display: flex; padding-left: 40px; align-items: center; gap: 8px; align-self: flex-start; color: var(--t2, #a6adbb); font-size: 14px; }
.sc-typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--t3, #8a92a4); animation: sc-b 1s infinite ease-in-out; }
.sc-typing i:nth-child(2) { animation-delay: .15s; } .sc-typing i:nth-child(3) { animation-delay: .3s; }
@keyframes sc-b { 0%, 80%, 100% { opacity: .3; transform: translateY(0); } 40% { opacity: 1; transform: translateY(-3px); } }
@media (prefers-reduced-motion: reduce) { .sc-typing i, .sc-msg { animation: none; } .sc-log { scroll-behavior: auto; } }
@media (max-width: 560px) { #support-chat.sc { height: 80vh; border-radius: 16px; } .sc-msg { max-width: 98%; } }